Building single-source of truth documentation

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Problem:
Maintaining multiple sources of truth for a single product wastes content designer time and creates opportunities for error.

Solution:
Create a Figma deliverable template that includes all content variations in a single file.

My contribution:
I escalated this issue to my content leadership and collaborated with my designer to build a template to accommodate all copy, annotations, and error messages.

I also wrote the content for these screens.*

*The quality of this screenshot is less than stellar. I’m happy to provide additional examples if needed.

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